United by a dream to “do aged care differently”, nurses Julie Arnould and Carole Bain launched their business, Perth Care + Companion Company, in 2019. Fast forward just three years and Perth Care + Companion Company (PCCC) now employs more than 100 healthcare workers, with around 90 per cent of them women. The business was recognised as a state...
Many small businesses come up with great products and services, but struggle to find the right audience online. Knowing where your customers are spending time online is a key component in understanding how to market to them. Many small businesses come up with great products and services, but struggle to find the right audience online. You already...
In Hollywood movies and Netflix shows, ending an employment contract is as simple as yelling “You’re fired!” In reality, it’s not this simple. Difficult situations can crop up with your team, so here are some steps to help you manage the risk assessment, comply with employment legislation and have those hard-to-have conversations. 1. Start with...
This week marks the start of a new financial year, which is often a time for small business owners to take a breath after the frantic end of tax year rush, and make plans for the time ahead. For the past four days, around three quarters of our WA small businesses as well as their customers, have found themselves in lockdown. The emergence of the...
If you’re a business owner, it’s important to understand your obligations to provide a safe and healthy workplace. This includes keeping up with changes to health and safety legislation. The Department of Mines, Industry Regulation and Safety has introduced new Work Health and Safety (WHS) laws for Western Australia. Here are seven things to know...
Did you know that your average Australian small business signs eight standard form contracts per year? This is why it’s so important to know your rights when entering into a standard form contract, or providing a contract to others. While protection for consumers entering into a standard form contract has existed for many years, in 2016 similar...
Being authentic and true to oneself has been Michelle Rimmer’s mantra since the launch of her business, Hills Massage, 20 years ago. Reflecting on her business journey, Michelle said she would tell the younger version of herself that consistency is the key to success. “You have to be consistent in the quality of your or product, your communication...
When opening and evolving their landscaping supply business in Albany, owners Jane and Ian sought guidance from advisers at the Albany Business Centre, the SBDC’s Business Local provider in the Great Southern. Designer Dirt in Albany is more than your average landscaping supply centre. Opened in 2012, the business could be seen as an extension of...
It’s easier than ever for you to access free business advice and support from our team of local business advisers, with the launch of online advisory appointment bookings on our website. One of the most important services we provide at the SBDC is our free business advisory service. Any current or aspiring small business owner in Western Australia...
Not sure where to start when it comes to promoting your business on social media? Social media can seem overwhelming, but fortunately there are a few basic principles that can help guide you through the ‘getting started’ stages. The golden rule of social media is to engage with your target market on their preferred platform, using relevant and...
If your small business employs workers, including contractors or sub-contractors, it’s compulsory for you to have workers’ compensation insurance. Here’s what you need to know to protect your business from hefty fines or other serious consequences. No matter how careful you are, work-related injuries and illnesses can happen. If your business...
Carrying out a couple of quick checks online can help you avoid falling prey to fraudulent sellers and suppliers targeting small business owners. When looking to purchase products or services for your business, finding a great deal can often be the deciding factor in choosing to buy from. Unfortunately in many cases, a deal that appears to be ‘too...