Our dispute resolution service may assist if you are in dispute with another business or government organisation.

Avoiding disputes
Having a written agreement or contract in place, understanding contracts before signing and maintaining good communications can help you to avoid business disputes.
Handling customer complaints
Managing and resolving customer complaints quickly can improve your business reputation and processes.
Writing a letter of demand
You can write a letter of demand yourself to request money owed to you, without requiring a lawyer.
Resolving a dispute
There are key steps you can follow to handle an issue that is causing conflict and protect your business relationships.
Types of disputes we can help with
We can assist with disputes about contracts, leases, non-payment or non-performance, unfair terms and other issues.
Mediation
Our mediation service aims to resolve business to business and business to government disputes involving at least one small business.

Support for business owners

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Small business workshops

Our practical workshops are packed with key information and useful hints and tips to help you start and grow your business.

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Photo of an SBDC business adviser providing guidance to a client over the phone.

Advisory services

Access free, confidential and trusted advice from our experienced small business advisers.

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SBDC Blog

Get the latest small business news and practical tips to help you along your business journey.

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Templates, tools and guides

Our free business templates, tools and guides have been designed to assist you to create essential documents for your business and build your knowledge.

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