Building your knowledge guides

Our series of Building your knowledge guides provide you with practical information to help you develop your business knowledge and skills. The guides cover a range of topics across the small business lifecycle including:

Starting or buying a business

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Things you have to do to start your business (8 page PDF 730KB)

Starting a new business is exciting, however there are a few things you need to do before starting to trade. While there is no single place to ‘register’ your business, by following the essential steps in this booklet you will have your new business up and running. Note, these are the absolute minimum requirements. If you want to survive and thrive, after reading this guide, we recommend attending our free, Starting a Business workshop which covers all the essentials of starting and running your own business.


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Buying a business (8 page PDF 700KB)

Buying an existing business can be appealing to many potential small business owners. However, it comes with advantages and disadvantages. The key is to find a business that is aligned with your capabilities and expectations.


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How to prepare standard terms and conditions (2 page PDF 1.2MB)

Having standard (written) terms and conditions (T&Cs) in place are essential when starting a business – they are the legal basis on which you will be engaging with customers.

Business partnerships

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Partners in business (2 page PDF 1.2MB)

A partnership can be a satisfying, profitable and enduring business relationship. However, it's important to agree on terms and conditions with potential partners first, to avoid future conflict and misunderstandings.


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Ending a partnership (2 page PDF 195KB)

There are many reasons to end a business partnership, however it’s important that the process is managed correctly.

Finance and insurance

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Business finance (6 page PDF 784KB)

An essential part of being a small business owner is knowing how to set up and manage your business finances. Understanding your finances will help generate income, plan future growth, meet legal obligations and maximise profits.


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Business insurance (6 page PDF 689KB)

Having the right business insurance is an important part of establishing a reputable and sustainable business, and minimising risk. Your type of business and daily activities will determine the insurance cover needed.

Leasing business premises

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10 tips for leasing commercial premises (2 page PDF 1.2MB)

Securing a good lease is critical to your business success. These tips will help you avoid costly mistakes.


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How to claim compensation for disruption caused by landlord’s works (5 page PDF 116KB)

You may be entitled to compensation if your landlord has undertaken work that has disrupted your business. This guide provides an overview of the situations when you may be entitled to claim compensation and the process you need to follow.

Marketing and branding

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Marketing and branding (8 page PDF 648KB)

Maintaining and developing a successful, sustainable business depends on your customers’ perception and experience of your product or service. Marketing is about getting your business noticed by people who need or want what you have to offer. Branding is differentiating yourself from your competitors by creating a unique impression of your product or service in the mind of customers.

Debt recovery and managing disputes

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Recovering a debt through the Magistrates Court  (2 page PDF 1.2MB)

The Magistrates Court of Western Australia deals with claims for debt and damages up to $75,000. This publication provides information on the process if you decide to make a claim.


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What to do when you are in dispute (4 page PDF 630KB)

An essential part of being a small business owner is understanding how to best deal with problems. Many issues can be handled using common sense, however small problems can sometimes escalate into disputes. Often the most costly part of resolving a dispute is the time spent dealing with it, instead of running your business.