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09 December 2019

Managing refunds and replacements

Having a clear refund and returns process can help you avoid being overwhelmed after the busy Christmas sales period. Here are some tips to help you get started.

04 December 2019

AUSkey to be replaced in March 2020

With the AUSkey platform set to retire on 31 March 2020, find out more about the new systems replacing it.

20 November 2019

Are landlord’s works causing disruption to your business?

We explain the situations in which you can claim compensation for landlord’s construction works that are impacting on your business and the process to follow to make a claim.

13 November 2019

How to boost offline sales in an online world

Competing with online stores can feel like a battle, but bricks-and-mortar locations have some big advantages over their online competitors.

11 November 2019

Hiring Christmas casuals

If you’re planning to take on casual staff during the busy Christmas and New Year period, there are a few key things you need to know.

06 November 2019

Essential security tips for retailers

Reduce the risk of your business being stung by a scam or shoplifters by following these security tips.

05 November 2019

How to take a holiday from your business

Does taking a break feel like mission impossible? Here are some ideas to help you plan some time off without it impacting on your business.

04 November 2019

Extended Christmas trade and your lease

Wondering how extended Christmas trading hours may impact on the operating expenses covered in your lease? Here’s what you need to know.

31 October 2019

Get your business online (and generating sales)

Do you want to promote your business online but find it hard to know where to focus your attention? Here are our recommendations.

30 October 2019

New laws around single pricing

Are you aware of the new laws regarding single pricing when selling goods and services? With these changes now in effect, find out what they mean for your business, particularly if you sell online.

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