Managing refunds and replacements
Having a clear refund and returns process can help you avoid being overwhelmed after the busy Christmas sales period. Here are some tips to help you get started.
AUSkey to be replaced in March 2020
With the AUSkey platform set to retire on 31 March 2020, find out more about the new systems replacing it.
Are landlord’s works causing disruption to your business?
We explain the situations in which you can claim compensation for landlord’s construction works that are impacting on your business and the process to follow to make a claim.
How to boost offline sales in an online world
Competing with online stores can feel like a battle, but bricks-and-mortar locations have some big advantages over their online competitors.
Hiring Christmas casuals
If you’re planning to take on casual staff during the busy Christmas and New Year period, there are a few key things you need to know.
Essential security tips for retailers
Reduce the risk of your business being stung by a scam or shoplifters by following these security tips.
How to take a holiday from your business
Does taking a break feel like mission impossible? Here are some ideas to help you plan some time off without it impacting on your business.
Extended Christmas trade and your lease
Wondering how extended Christmas trading hours may impact on the operating expenses covered in your lease? Here’s what you need to know.
Get your business online (and generating sales)
Do you want to promote your business online but find it hard to know where to focus your attention? Here are our recommendations.
New laws around single pricing
Are you aware of the new laws regarding single pricing when selling goods and services? With these changes now in effect, find out what they mean for your business, particularly if you sell online.