Turn to us

Image of a business owner with the caption 'Turn to us because we know things don't always go to plan.'

As a small business owner, you’re the person everyone turns to all day long. From customers to employees, contractors, suppliers, landlords, accountants and, government regulators, they expect you to know all the answers and deal with any problems that arise. But when you’re faced with something that falls outside your expertise, who can you to turn to? That’s where our team at the Small Business Development Corporation can help.

Problems are an unavoidable part of running your own business. Every enterprise has its challenges, but it’s how you deal with them that makes the difference. We offer a range of free services to help you overcome any hurdles you may be facing.

Business advice

Our free business advisory service can help you with anything from starting a business and creating a business plan, to leasing commercial premises or marketing your goods or services.

Our advisers are experienced current or former business owners, so they have been in your shoes and are well placed to help you. All of our advice is free, impartial and confidential.

Find out more about our business advisory service.

Dispute resolution

It’s not unusual for businesses to face disputes with other businesses or government departments. Unfortunately they can be tricky to properly manage and resolve, and there may be rules and regulations you need to follow. Luckily, you don’t have to do it alone. Our free dispute resolution service is easy to access and confidential, so you can get back to running your business sooner.

Find out more about our dispute resolution service.

Support for subcontractors

If you’re a subcontractor in the construction industry, you can be especially vulnerable to late or non-payments, insolvencies and unfair behaviour. We offer a dedicated subcontractor support service to help oversee and investigate complaints, resolve disputes and, provide free advice.

Find out more about our support service for subcontractors.

Free information and downloads to help you and your business

Our website has a great range of free resources to help you work through any problems. This includes:

  • How to get paid on time - The most common issue facing business owners is getting paid on time. This practical information will help ensure you have the right terms and conditions in place to get paid on time and to recover any debts owed to you.
  • Free letter of demand template – Sending a letter of demand is an important first step in recovering money owed to you. Download our free template to write your own letter (without the cost of consulting a lawyer).
  • Leasing business premises - The main thing you need to know about commercial leases is that they can be complicated, particularly if you are new to leasing. We regularly hear from business owners who need advice on negotiating a lease or resolving leasing problems. So we’ve put together a range of useful advice to help you understand and manage your commercial lease. If you have any further questions our commercial leasing specialists are here to help, free of charge.
  • Building your knowledge guides - Packed with practical information, our guides will help you develop your business knowledge and skills around key areas such as starting or buying a business, finance, marketing and managing disputes.

Are you ready to turn to us?

To access any of our support services, call us on 133 140.

We are open from 8:30am to 4:30pm weekdays.

If you’d like to contact us out of hours, please complete this request form and one of our friendly advisers will call you when we are back in the office.