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Image of the cover of the Annual Report 2019/20

Our 2019-20 Annual Report is launched

Read our 2019-20 annual report online, or for a quick overview download the single page fact sheet.

The report provides a full overview of our achievements last year, including:

  • providing more than 58,000 services to small business clients
  • settling $28 million in disputes through our dispute resolution service
  • handling more than 4,000 commercial tenancy related enquiries.

Discover how a diverse range of WA businesses successfully pivoted during the COVID-19 pandemic in a series of case studies.

Commenting on the results of the annual report, our CEO and Small Business Commissioner, David Eaton, said

“With our highly committed team at the SBDC, we more than rose to the challenges of COVID-19, and I’m delighted to note that we delivered more than 58,000 services to WA’s small businesses during the year.

This year we’ve focused on supporting small businesses to be flexible and adapt. We’re also providing information in new and exciting ways to meet the changing needs of the small business sector.”

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