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3 steps for getting building damage repaired

When you walk into your business premises and see the roof is leaking, your focus is going to be on getting the problem fixed as soon as possible. But who do you turn to and what should you do in these situations?

We’ve put together three simple steps to guide you through the process of how to get any damage to your business premises fixed in a timely manner.

3 steps for getting weather damage repaired

Step one: Work out what caused the damage

Understanding what caused the damage will help you determine if your landlord is responsible for repairing the damage or if it will be up to you to take care of it.

In most leasing arrangements, the landlord is responsible for carrying out structural repairs to the building, but if the damage was caused because of something you, an employee of a customer has done, then it’s likely you’ll have to foot the bill.

It’s good practice to get the damage assessed by an independent contractor who can determine the cause of the damage.

Step two: Contact your landlord in writing

If your landlord is responsible for the repairs, you should notify them of the damage in writing and include the following information:

  • details of the building/structural damage
  • explain how the damage is affecting your business (eg: a leaking roof is damaging your stock)
  • ask that repairs are done in a reasonable time frame (as soon as practical)
  • if you have time, you can also get quotes for the repairs to pass on to the landlord

Tip: Text messages are generally not accepted as forms of providing written notice. Check your lease for details on how you should notify the landlord in writing (eg: if a letter is required or an email is ok).

Step three: Get professional advice

If your lease doesn’t state who is responsible for the damage and/or you haven’t been able to make inroads with your landlord, contact a lawyer for legal advice. If you don’t have a lawyer, read our tips on hiring a lawyer.

Our dispute resolution service can help you resolve business disputes and is an easy to access, and low cost, means of resolving business disputes quickly.

You can also receive practical advice on a range of leasing issues by contacting our free small business advisory service.

Time for a risk management plan?

Having a risk management plan can help you plan around, and manage, any disruptions to your business operations, such as damage to your premises as a result of wet weather and/ or any other situation that may have a negative effect on your business.

Read our risk management page for a step-by-step guide on how to prepare a risk management plan, including a risk analysis matrix to help you determine the level of risk to your business certain situations would present.

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