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Small business workshops

We offer a range of practical workshops across Western Australia. They are delivered by selected presenters who are specialists in their subject matters and with a background in small business. Workshops in regional areas are delivered by our Business Local service. If you click on links to regional workshops you will be taken to the individual provider’s website.

Workshops in the Perth metro area are available for just $20 thanks to substantial funding from the Government of Western Australia and our Starting a Business workshop is available free of charge. Registration is essential for all workshops.

If you’re not sure where to start, visit our workshops overview page.

Please note: our workshops are open to small business owners in Western Australia only.

How to Write a Business Plan

Thursday, 18 November 2021, 10.00am

to 01.00pm

Location Online

A business plan is a valuable document for business owners as it helps you clarify your thinking, set a tone and direction for your business and gain a deeper understanding of your market.
Business skills
Foundation workshop

Understanding Business Financials

Thursday, 18 November 2021, 02.00pm

to 05.00pm

Location Online

This workshop will show you how to develop 'snapshot' measures (key performance indicators) of your business progress to make sure it stays on track. It will also provide you with a good understanding of your financial essentials so that you will know the right questions to ask your accountant.
Financial management
Foundation workshop

Providing Excellent Customer Service

Tuesday, 23 November 2021, 09.30am

to 12.30pm

Location Online

Providing excellent customer service encourages your customers to keep coming back. This session explains tools and techniques that can help you build lasting customer relationships.
Business skills

Managing your Inventory and Supply Chain

Tuesday, 23 November 2021, 02.00pm

to 04.00pm

Location Online

Whatever the size of your business, its success is dependent on the performance of your supply chain.
Business skills

How to Advertise with Facebook

Wednesday, 24 November 2021, 09.00am

to 12.00pm

Location Online

Learn more about the range of advertising options available on Facebook and how to create ads that convert for your business.
Sales and marketing

Demonstrating Value for Money in Tender Applications

Wednesday, 24 November 2021, 09.30am

to 04.30pm

Location Fremantle

This hands-on workshop will teach you how to demonstrate best value for money when applying for government tenders.
Tendering and contracts

Introduction to Budgeting

Wednesday, 24 November 2021, 01.30pm

to 03.30pm

Location Online

This session will provide you with the key steps to start preparing your own business budget and how to use it to make informed decisions to move your business forward.
Financial management

Marketing your Business

Thursday, 25 November 2021, 10.00am

to 01.00pm

Location Online

Knowing the secret to effective marketing is critical to boosting your cash flow and gaining an edge on your competition. This workshop will show you how to understand your customers, stretch your marketing budget and make sure your business is noticed by the people who need what you have to offer.
Sales and marketing
Foundation workshop

Website Planning

Thursday, 25 November 2021, 02.00pm

to 05.00pm

Location Online

Just about every business needs a website. Even if customers don't buy online, they are still doing extensive online research before making a purchase. Having a website provides the perfect opportunity for you to showcase your goods or services and to engage with current and potential customers.
Digital skills
Foundation workshop

Circular Economy and Sustainability

Tuesday, 30 November 2021, 12.00pm

to 01.00pm

Location Online

Many small businesses seek more sustainable practices, but are unsure of how and when to start corporate social responsibility planning. This online workshop will help you to develop responsible policies and plans for a more sustainable business.
Business skills