Guides

This guide will walk you through the process of completing a marketing plan for your business. It's designed to be used alongside our marketing plan template.

You may be entitled to compensation if your landlord has undertaken work that has disrupted your business. This guide provides an overview of the situations when you may be entitled to claim compensation and the process you need to follow.

Our combination information guide and template takes you through the process of creating a capability statement - helping you apply for tenders or better market your business.

An essential part of being a small business owner is understanding how to best deal with problems. Many issues can be handled using common sense, however small problems can sometimes escalate into disputes. Often the most costly part of resolving a dispute is the time spent dealing with it, instead of running your business.

This practical guide highlights some of the main issues to consider when negotiating a retail lease. It also identifies some less obvious issues that frequently create problems for the tenant after the lease has commenced.

Having standard (written) terms and conditions (T&Cs) in place are essential when starting a business – they are the legal basis on which you will be engaging with customers.

Starting a new business is exciting, however there are a few things you need to do before starting to trade. While there is no single place to ‘register’ your business, by following the essential steps in this guide you will have your new business up and running. Note, these are the absolute minimum requirements.

It is important to consider the commercial and practical aspects of leasing business premises. This guide highlights some of the main issues to consider and can assist you to avoid some of the common pitfalls associated with leasing business premises.

Maintaining and developing a successful, sustainable business depends on your customers’ perception and experience of your product or service. Marketing is about getting your business noticed by people who need or want what you have to offer. Branding is differentiating yourself from your competitors by creating a unique impression of your product or service in the mind of customers.

Having the right business insurance is an important part of establishing a reputable and sustainable business, and minimising risk. Your type of business and daily activities will determine the insurance cover needed.

The Magistrates Court of Western Australia deals with claims for debt and damages up to $75,000. This guide provides information on the process if you decide to make a claim.

A partnership can be a satisfying, profitable and enduring business relationship. However, it's important to agree on terms and conditions with potential partners first, to avoid future conflict and misunderstandings.