Digital skills

The online, digital world has changed how we all work and live and it definitely needs to be part of how you do business. Almost 90 per cent of the Australian population use the internet, with the majority of them going online every day. In whichever industry you operate, people are researching products and services online, and comparing various businesses, before purchasing online or in person. If your customers are online, you need to be there too.

In addition, the increased use of digital technology represents both an opportunity and risk to your business. Digital tools and software can help you to run your business more efficiently and cost effectively. However, it is equally important to ensure your digital records and transactions are kept safe from cyber criminals.

Our workshops will help you develop a digital mindset so you can better understand and use digital skills and resources in your business.

Please note: our workshops are open to small business owners in Western Australia only.

Legal Matters for Small Business - Margaret River

Tuesday, 9 March 2021, 09.30am

to 11.30am

Location Margaret River

This session breaks down what you need to know in the legal real when running a business and includes Q&A time at the end of the presentation.
Strategy and risk

Starting a Business

Tuesday, 9 March 2021, 10.00am

to 12.00pm

Location Online

If you are thinking about starting a business, but don't know where to begin, this free two hour workshop will take you through the essentials.
Business skills
Foundation workshop

How to Start a Food Business

Wednesday, 10 March 2021, 09.00am

to 11.00am

Location Fremantle

Starting your own food business is involves more than just a love of food. There are many key steps to ensure you are set up for success.
Business skills

Digital Marketing Essentials

Wednesday, 10 March 2021, 10.00am

to 01.00pm

Location Online

This workshop examines a range of digital marketing options, including social media, email marketing and blogging, to help you understand what would work for your business.
Sales and marketing
Foundation workshop

Digital Marketing Advanced

Wednesday, 10 March 2021, 02.00pm

to 05.00pm

Location Online

This workshop examines a range of digital marketing strategies, including paid SEM with Google Ads (previously known as AdWords), to help you understand what could work for your business.
Sales and marketing
Foundation workshop

Customer Service Excellence - Collie

Wednesday, 10 March 2021, 03.30pm

to 06.30pm

Location Collie

This workshop will develop knowledge and skills in customer service for juniors, novices or existing business owners in Collie as a developing tourism and trail destination.
Business skills

Branding with Canva - Toodyay

Thursday, 11 March 2021, 09.30am

to 12.30pm

Location Toodyay

Bring your laptop and learn how to use Canva's free tools to create amazing branded graphics from templates, maintaining consistency across all media for successful brand recognition.
Digital skills

Introduction to Tendering

Thursday, 11 March 2021, 09.30am

to 01.30pm

Location Midland

Tendering for government contracts can be a great way to grow your business and to compete against larger organisations. This workshop takes an in-depth look at tendering and whether it could be good option for your business.
Tendering and contracts

Understanding Cash Flow, Profits and Budgets

Thursday, 11 March 2021, 10.00am

to 01.00pm

Location Gosnells

Does your profit and loss statement show a profit, but you're struggling to pay bills, tax and wages? As a business owner it's important to understand the difference between cash flow and profit, as well as knowing how to budget and read essential business reports.
Financial management

Understanding Business Financials

Thursday, 11 March 2021, 10.00am

to 01.00pm

Location Online

This workshop will show you how to develop 'snapshot' measures (key performance indicators) of your business progress to make sure it stays on track. It will also provide you with a good understanding of your financial essentials so that you will know the right questions to ask your accountant.
Financial management
Foundation workshop