Who is the SBDC?
The Small Business Development Corporation (SBDC) has been providing small business advice and support to WA small business owners for more than forty years. A WA Government agency governed by an independent Board and led by the Small Business Commissioner, the SBDC exists to help small business owners start well, survive and thrive in business.
What is the Building Industry Business Hotline?
Recognising the significance of the construction sector as Western Australia’s largest small business sector, as well as the unique business challenges for builders, subcontractors, and trades businesses, the SBDC is launching a dedicated telephone advisory line to provide business advice for businesses and subcontractors operating in Western Australia's building industry during the fuel crisis.
The Building Industry Business Hotline has been created in response to the additional input costs for the construction sector stemming from the conflict in the Middle East. It connects your members or audiences to free business expertise and resources from small business specialists as a complement to your organisation’s services.
Free business advisory service
The free advisory line, available on 1300 831 185, will allow builders and construction industry business owners to connect directly with the SBDC’s free business advisory service. They will receive personalised, confidential advice on aspects of their business from our experienced team of advisers on topics including:
- dealing with business disruption
- cashflow management and late payments
- staffing and contractors
- project management and resourcing
- business disputes
- licensing and approvals
- business planning
- and a range of other business matters
Business owners in the construction sector will be able to seek advice via the hotline, or book a free online meeting via the SBDC website.
How to use this toolkit
This toolkit has been provided to help peak bodies, training organisations, government agencies and other parties connected to the WA construction sector to promote the Building Industry Business Hotline to their members or audiences.
It contains ready to use newsletter and social copy and imagery to assist in your promotion of the hotline through your own channels.
Materials in this toolkit may be adapted for your organisation's style. Where possible, please retain the hotline number, SBDC attribution, and the call to action. When sharing via social media, you are welcome to tag the SBDC on the relevant platforms:
- Facebook and Instagram: @smallbusinesswa
- LinkedIn: @small-business-development-corporation
Communications resources
Newsletter copy (long form)
Free hotline for WA's construction sector — speak to a business adviser today
Western Australia's construction sector is one of the most demanding environments for small business owners. Builders, subcontractors, and trades businesses face a set of pressures - cashflow volatility, late payments, complex contracts, and licensing obligations - that are distinct from those of the broader small business community. Right now, there are additional input costs from the sector stemming from the war in the Middle East.
In recognition of this, the Small Business Development Corporation (SBDC), WA's dedicated State Government business support agency, has launched the Building Industry Business Hotline: a dedicated free telephone advisory line for businesses in the construction sector. The hotline connects callers directly with experienced, WA-based SBDC business advisers who can give callers guidance on business topics relevant to the construction sector, including:
✔ cashflow management and late payments
✔ contract administration and business disputes
✔ staffing and contractor arrangements
✔ project management and resourcing
✔ licensing and regulatory approvals
✔ business planning and long-term strategy
✔ and a range of other business matters relevant to construction operators.
The service is free, confidential, and personalised. Business owners can call without a referral during standard business hours or book a free online appointment through the SBDC website. The hotline is available to sole traders, partnerships, and small to medium businesses across metropolitan and regional WA.
The SBDC has provided free business advisory services to small business owners across WA for more than 40 years. The Building Industry Business Hotline is an extension of that service, designed specifically for the needs of construction sector businesses.
Call the Building Industry Business Hotline now on 1300 831 185 or visit smallbusiness.wa.gov.au/building-industry-business-hotline for more information.
Newsletter copy (short form)
Free business advice for WA's construction sector
The Small Business Development Corporation (SBDC) has launched the Building Industry Business Hotline — a free, confidential advisory service for builders, subcontractors, and trades businesses in Western Australia.
The hotline connects callers with experienced, WA-based business advisers on topics including cashflow management, late payments, contract issues, licensing, and business planning. The service is free, no referral is required, and an online booking option is also available.
Call the Building Industry Business Hotline now on 1300 831 185 or visit smallbusiness.wa.gov.au/building-industry-business-hotline for more information.
Social media posts
Post 1 - announcement (formal – LinkedIn)
Western Australia's construction sector faces some of the most challenging business conditions of any industry - and now there is a dedicated hotline to help.
The Small Business Development Corporation (SBDC) has launched the Building Industry Business Hotline — a free telephone advisory service connecting builders, subcontractors, and trades businesses in WA with experienced business advisers.
The hotline is available on 1300 831 185 during business hours. Callers can discuss cashflow management, late payments, contract issues, licensing, business disruption, and more. No referral is needed and there is no cost.
We encourage our members and networks to share this with anyone running a building or construction business in WA
Visit smallbusiness.wa.gov.au/building-industry-business-hotline for more information.
Post 2 - announcement (informal – Facebook)
Running a building or construction business in WA? Free expert advice is now available.
The Small Business Development Corporation (SBDC) has launched the Building Industry Business Hotline on 1300 831 185. It’s a free, confidential advisory line for builders, subcontractors, and trades businesses in WA. Whether you're dealing with cash flow, late payments, contract problems, licensing questions, or planning for the future, experienced WA-based advisers are available to help.
No referral needed. No cost. Just practical, personalised business advice.
Visit smallbusiness.wa.gov.au/building-industry-business-hotline for more information.
Post 3 – cashflow (formal – LinkedIn)
Late payments and cashflow pressure are among the most persistent challenges in the WA construction sector. They can quickly affect a business's ability to pay staff, service debt, and stay viable.
The Small Business Development Corporation (SBDC’s) Building Industry Business Hotline offers free, confidential advice to construction business owners and subcontractors navigating these issues. Experienced WA-based advisers can help you understand your options, manage your cashflow, and work through payment disputes - without the cost of professional fees.
Call the Building Industry Business Hotline on 1300 831 185 from 8.30am to 4.30pm weekdays or visit smallbusiness.wa.gov.au/building-industry-business-hotline for more information and to book a free appointment.
Post 4 – cashflow (informal – Facebook)
Is late payment affecting your construction business? You're not alone -and help is available.
The SBDC's free Building Industry Business Hotline is available to builders and subcontractors across WA who are dealing with cashflow problems, late payments, or payment disputes. A WA-based business adviser can walk you through your options, confidentially and at no cost.
Call the Building Industry Business Hotline now on 1300 831 185 or visit smallbusiness.wa.gov.au/building-industry-business-hotline for more information .
Post 5 – New financial year July reminder (formal – LinkedIn)
With the new financial year underway, but some of the same sector challenges as last year persisting, a reminder that the SBDC's Building Industry Business Hotline is available now for builders, subcontractors, and trades businesses across WA.
Since launching on 27 May, the hotline has been connecting construction business owners with free, confidential advice from WA-based SBDC advisers on topics including cashflow, contract management, licensing, business disputes, and more.
If you know someone in the construction industry who could benefit, please share this post. The service is free and no referral is required.
Call the Building Industry Business Hotline on 1300 831 185 from 8.30am to 4.30pm weekdays or visit smallbusiness.wa.gov.au/building-industry-business-hotline for more information and to book a free appointment.
Post 6 – New financial year July reminder (informal – Facebook)
Still available: free business advice, specifically for WA's construction sector.
The SBDC's Building Industry Business Hotline is open now on 1300 831 185. If you're a builder, subcontractor, or trade business owner who wants practical business advice this financial year - give the SBDC a call. It's free, confidential, and you'll speak with a WA-based adviser.
Call the Building Industry Business Hotline on 1300 831 185 from 8.30am to 4.30pm weekdays or visit smallbusiness.wa.gov.au/building-industry-business-hotline for more information and to book a free appointment.
Know someone who could use this? Please share.
