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25 November 2020

Mandatory contact registers for businesses

Contact registers will be a mandatory requirement for specified businesses and premises from Saturday 5 December 2020. Find out what you need to do.

18 November 2020

Open for business on a public holiday?

As a small business owner it is important to make sure that if you are open for business on a public holiday and long weekend that you are prepared.

16 November 2020

Managing refunds and replacements

Having a clear refund and returns process can help you avoid being overwhelmed after the busy Christmas sales period. Here are some tips to help you get started.

10 November 2020

Essential security tips for retailers

Reduce the risk of your business being stung by a scam or shoplifters by following these security tips.

09 November 2020

Managing your overheads when payments are late

Managing the impact of late payments on your ability to pay your business overheads is essential to protect the health of your finances.

06 November 2020

Extended Christmas trade and your lease

Wondering how extended Christmas trading hours may impact on the operating expenses covered in your lease? Here’s what you need to know.

04 November 2020

What to include in your cancellation policy

Having a written cancellation policy is a must for businesses that offer services, to protect your business and stay on the right side of the law.

02 November 2020

Easy tips to increase your sales

Discover a range of quick and easy sales techniques that can help you attract more shoppers and increase your sales.

28 October 2020

How to apply the lessons learned from COVID-19

Find out how you can apply changes in business and consumer behaviour prompted by COVID-19 to give your business a boost during the festive season.

26 October 2020

Hiring Christmas casuals

If you’re planning to take on casual staff during the busy Christmas and New Year period, there are a few key things you need to know.

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