When do I need to verify my identity using myGovID

Verifying your identity via myGovID is the first step in your application. You should set your myGovID app to standard security strength on your smart device before following the “Verify your identity” link and going through the steps outline in Key Steps. After you have completed this process, you will receive an automated email with details on how to start your grant application. Please note it may take several days for you to receive your unique application link. Select the link for the grant you are applying for to take you to the SmartyGrants platform.

I don’t have a MyGovID – how can I apply?

It is a requirement of the program that the person applying on behalf of the business verifies their identity using the myGovID app, set to a secure strength. Instructions for obtaining a myGovID are available at and on this video tutorial.

In exceptional circumstances, alternative ID arrangements may be made by contacting

I’m a bookkeeper/accountant. How do I use MyGovID when applying on behalf of one of my business clients?

If you are an authorised person acting on behalf of a business to apply for this grant, you must use your own myGovID to verify your identity as the applicant. You must also provide evidence of your authority to act on behalf of that business, for example in the form of a letter from the business owner uploaded as a PDF with your application. Please ensure that the authority to act uses the same name as your myGovID. You will use your own myGovID and be regarded as the applicant, even though you may be applying on behalf of multiple businesses.

I am having technical issues with myGovID – can you help?

myGovID is administered by the Australian Government. If you’re having trouble, you can find support to help you verify your identity through the Australian Government’s support documents or contact them for further assistance.


What types of businesses are eligible to apply for this grant?

To be eligible for this grant your business must operate in industry sectors that were directly impacted by the restrictions, including:

  • hospitality sector, including
    • a pub, tavern or hotel, (not a nightclub),
    • a restaurant or café.
  • hospitality or event related
    • food and beverage, including catering services,
    • rental or hiring services (for example, toilets, staging, audio visual, etc.),
    • creative and performing arts (for example, musicians).
  • event organiser/manager (not eligible for the Getting the Show Back on the Road program).

What evidence will I need to provide to prove that my business has been directly impacted by the restrictions?

You will need to select an industry category in the application form that best fits the business and provide a brief description of your primary business activity. You will be asked for a link to your business website (and/or main social media page) if you have one, to help assess eligibility. You will also need to declare that you have been directly impacted by the restrictions.

What evidence will I need to show to demonstrate the annual turnover of my business is more than $50,000?

You will be asked to upload a copy of your latest Tax Assessment Notice from the Australian Tax Office or other evidence of turnover to support this eligibility criteria.

If I have more than one business, can I make an application for each affected business?

Yes, you will need to make separate applications for each eligible business, however you can use the same SmartyGrants login for all applications.

Can I apply if I have a mobile business (that is, not based in one location), such as a food truck?

Yes. You will be asked to provide evidence that you were due to trade during the restricted trading period, for example, a booking confirmation.

What is meant by a ‘non-employing sole trader’?

A non-employing sole trader means an individual who owns, controls and manages their own business and is legally responsible for all aspects of the business. For the purposes of this grant, the business does not have any employees, except potentially the owner.

What sort of evidence do I need to prove the financial impact?

Following are some examples of the types of supporting documents you can provide to prove the financial impact on your business:

  • turnover comparison data for the same period last year or comparable period if a new business
  • emails or texts to or from clients or suppliers detailing cancelled orders or appointments
  • receipts for refunds provided
  • information from your appointment/scheduling platform, demonstrating cancelled appointments or bookings
  • screenshots of cancelled events.

What do I need to check to ensure that my Australia-wide annual payroll is less than $4 million to be eligible for this grant?

Your annual payroll calculation can be for the 2020/21 or 2021/22 financial year, and may be the Year to Date figure or projected payroll for the current financial year. Payroll calculations include any payment provided to an employee in return for services provided to their employer, including these different types of taxable wages.


When was the restricted trading period?

The 11 day restricted period was from 6:00pm on 23 December 2021 to 6:00am on 4 January 2022 (from 6:00pm on 24 December 2021 for hospitality venues).

What were the restrictions imposed over the period?

Below is a link to the Directions that were issued during the restricted trading period that outline the restrictions that were in place:

How much can I apply for under this grant?

Eligible businesses will receive $1,130 for each impacted day (to a maximum of $12,500), while eligible sole traders will receive $400 for each impacted day (to a maximum of $4,400).

The final grant amount payment will be based upon the number of days that your business was impacted over this period, as declared in your application, for example:

  • a restaurant that does not normally trade on a Monday can claim for a maximum of nine out of the 11 days of the restricted trading period. For these nine days of impacted trading, they may be eligible to receive $10,170;
  • a food truck that was booked to attend three one-day events over the 11 day restricted trading period, can claim for the three days booked and may be eligible to receive $3,390;
  • a sole trader musician who was booked to perform at five events on different days over the restricted trading period, which were all cancelled, can claim for five days at the rate of $400 per day to a total of $2,000.

What information will I need to complete my application?

You’ll be asked to provide a range of information and some documents to complete your application. This includes:

  1. A valid Australian Business Number (ABN) for the business.
  2. Your latest Notice of Tax Assessment.
  3. An unedited/unredacted PDF copy of your business bank statement. This will be used to validate your business as well as confirm the bank account details to enable payment of the grant if the application is successful.
  4. Evidence of financial impact.
  5. Valid WA Driver’s License (unless you have verified your identity through myGovID).

You will also be asked to provide details of how the trading restrictions directly impacted your business.

When do applications close?

The closing date for this grant program is 4:00pm Tuesday 31 May 2022 (AWST).

What happens if I receive a grant but my business is later found to be ineligible?

Payment is based on the information you provide during the application process. However, the WA Government will conduct audits of the information provided and reserves the right to recover any payments made that did not meet the eligibility guidelines. If, by making an application for a grant, you knowingly provide false or misleading information, create a document or impersonate a person or business with the intent to deceive the grant provider in order to obtain a benefit, this may constitute a fraud offence under the Criminal Code Act 1913 and be subject to criminal penalties.

Who do I contact with any queries regarding the application process?

If you have any queries about the application process for the Small Business Assistance Grant - December 2021, please email

Please do not enquire about the progress of your application as we are unable to respond to these enquiries due to the volume of applications.

I’m a musician and my gig was cancelled, but I don’t qualify for this financial assistance because I don’t meet the $50,000 turnover threshold, is there are any other support available?

Yes, there is a contemporary music support program offered by the Culture and the Arts division of the Department of Local Government, Sport and Cultural Industries. This funding does not support past activity, however, funding is available for future projects. This link will take you to the Contemporary Music Fund grant program, and you can contact the department for further information.

Application status

How long will it take for my application to be assessed?

From the date of your application submission, it may take up to six weeks for your application to be processed and an initial assessment to be provided. We are unable to provide an update on the status of your application during the grant application period. Please do not contact us regarding the progress of your application earlier than six weeks after lodgement as we will be unable to assist you due to the expected volume of applications.

If my application is successful, will I be notified, and how and when will I receive the payment?

If your application is successful you will be notified by email and payment will be made to your nominated bank account. Please remember to check your junk folder for emails from or add this address to your ‘safe senders’ list.

Will I be notified if my application is unsuccessful?

Yes, you will be notified by email if your application is unsuccessful. Please remember to check your junk inbox for emails from or add this address to your ‘safe senders’ list. If you have not received an email from us regarding the outcome within six weeks of submitting your application, please email

If my application is unsuccessful, can I appeal the decision?

If you believe a mistake has been made in assessing your business against the eligibility criteria, you can email and provide additional evidence of your claim, identifying the reason why you believe your business is eligible.

Banking information

Why do I need to provide a PDF copy of my bank statement?

To assist in validating the eligibility of the application and protect the program from fraud, it is important we receive an unedited/unredacted PDF copy of your most recent business bank statement of the account into which the grant will be paid.

How do I upload my bank statement?

Make sure you have saved a PDF copy of your bank statement. The only accepted format for uploading is PDF. At the appropriate stage in the application process, you will be prompted to upload the document from your device. It is recommended you do this from a desktop device and not a mobile phone if possible.