Small Business Friendly Projects

The Small Business Friendly Projects initiative aims to minimise the impact of construction on businesses by targeting both those responsible for construction projects as well as the business owners that could be impacted by these projects.

Construction work and infrastructure projects can have a significant impact on small businesses. This can include both financial and non-financial disruptions, such as a loss in turnover, reduction in customers and disruption to deliveries caused by road works.

As small business stakeholders have different needs to the broader community, we recommend government agencies have a specific small business engagement strategy in place to help minimise disruptions and the likelihood of complaints while the construction work is carried out.

To assist both state government agencies, local government organisations and small business owners, we have created three practical guides which outline the steps you can take to minimise the disruption caused by construction work.

Guideline to help government agencies support small businesses

The Small Business Friendly Projects initiative provides an engagement framework for government agencies undertaking construction work that could have an impact on local businesses.

These tools will help agencies develop their own small business engagement strategies. 

The guide contains handy information such as:

  • tips on when and how to engage with small businesses
  • checklists for use by project staff during their discussions with small business
  • what to consider when developing a construction mitigation program
  • small business impact assessment report templates
  • educational material on how to prepare small businesses for any disruption that may take place during construction.

Download the guide for state government agencies

The guide to supporting small business during works projects is available to download as a PDF (28-pages, 785KB).

Download the guide for local governments

The guide to supporting small business during works projects is available to download as a PDF (28-pages, 2.5MB).

A guide for small business owners

If your business will be impacted by construction work in your area, we encourage you to take a proactive approach by engaging with the project manager and other local small businesses.

Our ‘Preparing for local construction works – A guide for small business’ includes a range of practical hints and tips for small business owners to help you prepare for any upcoming construction within your area as well as steps you can take during construction to minimise the impact to your business. The guide covers topics such as:

  • questions to ask the project manager about the construction project
  • developing a financial strategy for the construction period
  • communicating with customers
  • working with other effected businesses to minimise construction related disruptions.

Download the guide for small business owners

The guide to preparing for local construction works is available to download as a PDF (24-pages, 343 KB).

More information

State and Local Government stakeholders are encouraged to contact our project manager for more information about the Small Business Friendly Projects initiative:
T: 133 140

To provide additional support to small businesses impacted by construction works, you can refer them to: