Small business friendly activities

Local governments participating in the Small Business Friendly Local Governments initiative have nominated various activities to improve their support to small businesses. Some of these exciting activities are outlined below.

This information will be updated as we receive reports from each participating local government.

Local government

Small business friendly activities

City of Armadale
  • Establish an online payment system for certain business fees and course bookings (including the Enterprise Development Program).
  • Update the business section on the website, providing information about additional programs and support, including an events calendar and checklist for new business starters. 
  • Work with Business Foundations to provide the Enterprise Development Program, offering training across a range of business topics.
Shire of Augusta-Margaret River
  • Establish a Sustainable Economy Advisory Committee to inform the development of an economic strategy and provide advice to council on broader economic issues and ideas.
  • Simplify processes and forms for submitting quotes and tenders.
  • Facilitate workshops to help small business owners.
Shire of Brookton
  • Review processes and forms to improve ease of use for customers and efficiency in processing by staff.
  • Introduction of TenderLink to streamline the process for tenders.
  • Adoption of Strategic Community Plan and Corporate Business Plan.
  • Establishment of a Business Advisory Group to determine the business support activities the Shire will focus on. 
City of Bunbury
  • Introduce an online quotation tool VendorPanel to simplify the way the City seeks quotations and tenders from potential suppliers.
  • Update the website to include small business information with links to support services.
  • Finalise a Business Support Strategy and commence implementation.
City of Busselton
  • Introduce a 'purchase local' preference policy.
  • Update the City's 'Developing Busselton' website information to ensure greater recognition of small businesses.
  • Sponsor and promote the Local Chamber's annual awards to the local business community.
Town of Cambridge
  •  Review NBN roll-out schedule and survey internet service quality post roll-out.
  • Finalise and distribute Local Planning Strategy.
  • Develop a list of contact details for interested local businesses.
City of Canning
  • Centre of Small Business Excellence Program - to improve the delivery of small business services.
  • Develop a website and e-newsletter.
  • Reduce red tape for business.
Shire of Chittering
  • Develop a branding campaign to attract visitors to Chittering.
  • Develop a trail highlighting businesses in Chittering.
  • Develop initiatives to drive business to the Bindoon town centre.
Town of Claremont
  • Review digital marketing.
  • Host an event that fuses the Claremont Town Centre business sector with a major community event providing a destination marketing opportunity to attract visitors.
  • Provide networking and knowledge based opportunities for local businesses.
  • Conduct market research and build on the 2017 research program.
Shire of Collie
  • Surveying local small businesses to assess their needs.
  • Introducing online payments.
  • Establishing an economic development team.
  • Facilitating small business forums and events.
  • Encouraging buy local shopping campaigns.
Shire of Dandaragan
  • Host regular networking events to promote Shire activities in various industries.
  • Advocate for small business through the Shire’s ‘Process Improvement Working Group’ to improve communication protocols and reduce red tape.
  • Collaborate with a local supplier to re-design and print Shire collateral and to promote these new materials to local businesses.
Town of East Fremantle
  • Establish an online business directory (a free advertising opportunity for local businesses).
  • Establish a ‘Shop Local’ or similar campaign (if supported by local businesses).
  • Introduce an inter-business customer service challenge (if supported by local businesses).
Shire of Esperance
  • Establish a biannual business round table. 
  • Improve wayfinding signage.
  • Improve and develop additional long bay parking for tourists in the central business district. 
  • Provide a training session to help small business become preferred suppliers for local government, state government and mining sector contracts. 
Shire of Exmouth
  • Develop a signage policy in consultation with the local business community.
  • Develop a one-stop-approach and dedicate a resource to assist small business with all planning, building and health-related enquiries.
  • Develop Exmouth 5000 – a business attraction and retention strategy.
City of Fremantle
  • Deliver a capacity building service for small businesses in the area.
  • Request business input into the City’s destination marketing strategy.
  • Inform businesses of grant opportunities.
City of Gosnells
  • Host business breakfast networking events. 
  • Develop an online business directory. 
  • Improve monthly business e-newsletter. 
  • Engage with landlords to activate vacant shops. 
  • Implement a town team within the local government area.
City of Joondalup
  • Update the business section of the website.
  • Review information on the LINK website, a collaboration with Edith Cowan University to help business innovation. 
  • Provide funding to local co-working space Sixty27 and support events and workshops.
City of Kalgoorlie-Boulder
  • Improve the tendering capacity and awareness of procurement opportunities for local businesses through workshops and training, and distributing early information on open quotation requests and tenders.
  • Run a 'buy local' campaign and market the economic benefits of spending locally to the broader community.
City of Karratha
  • Use the Small Business Development Support Grant program; to support a range of projects that will bring economic benefits to the City.
  • Implement the ‘Take Your Business Online’ support grant scheme to improve the digital capacity and marketing of local small businesses. 
  • Establish a Small Business Advisory Group to provide advice to Council on small business matters, including procurement, policies, and opportunities for growth and diversification.
  • Promote small businesses in the lead up to WA Small Business Day.
City of Kwinana
  • Implement the Local Commercial and Activity Centre Improvement Grant Funding Policy.
  • More frequent events to inform small businesses of the programs and initiatives to assist with business development.
  • More website information to advise small business of benefits of operating in Kwinana.
City of Melville
  • Develop a Business Crime Prevention Resource Directory to improve awareness of existing crime prevention programs and initiatives.
  • Implement a business customer journey mapping project to reduce customer transactions and provide business customers with an easy-to-use toolkit.
  • Developing a place making framework and improve on engagement with businesses at the Riseley Centre Booragoon.
  • Develop a food truck/fixed traders policy to create a fair trading environment for mobile businesses.
  • Provide business training, networking and development opportunities.
Shire of Mt Marshall
  • Implement business workshops.
  • Improve tourism and local area marketing.
  • Improve local business information and promotion on Shire's website.
Shire of Nannup
  • Liase with property owners in Nannup CBD to promote and develop retail outlet opportunities.
  • Investigate the development of former Quannup pastoral land to improve business opportunities in the district.
  • Consult with government agencies and community organisations to progress trails development in Nannup as an economic driver for the region.
Shire of Narrogin
  • Investigate having a small business incentive program within the Narrogin CBD to update facades.
  • Create an Economic Development Strategy.
  • Create a Tourism Development Strategy.
  • Work with the Narrogin Chamber of Commerce to develop a 'buy local' campaign.
Shire of Northam
  • Provide business investment funding to assist in the beautification and activation of under-utilised shop spaces.
  • Build the relationship between the Shire and local businesses.
  • Promote economic growth to support businesses within the Shire of Northam.
  • Develop a co-working space in the town centre.
  • Promote a pop-up shop in the Northam CBD for new businesses.
Shire of Quairading
  • Improve signage to increase vehicle and tourist stopovers.
  • Promote the Quairading caravan park.
  • Improve local government service, including reviewing the customer service charter.
City of Stirling
  • Launch new City website with dedicated business and tourism section and business register to give local businesses an opportunity to engage with the City.
  • Supporting workshops and the Momentum mentoring program at the Stirling Business Centre.
  • Partnering with the SBDC on its Small Business Friendly Approvals project.
City of Subiaco
  • Implement the ‘smart cities project’ including new initiatives around parking and public transport.
  • Partner with Curtin University to research how the City can develop a night time economy.
  • Develop a Business Attraction and Retention Prospectus.
  • Undertake a business perceptions survey to understand the perceived value of City programs.
  • Establish a ‘business boot camp hub’ providing a space for programs to help businesses grow and thrive.
Town of Cambridge
  • Review NBN roll-out schedule and survey internet service quality post roll-out.
  • Finalise and distribute Local Planning Strategy.
  • Develop a list of contact details for interested local businesses.
Town of Victoria Park
  • Improve engagement with local businesses by allocating geographical areas for each of the Town’s ‘Place Leaders’.
  • Increase local business engagement by improving the Town’s digital presence. 
  • Engage with and provide grants to ‘Town Teams’ to undertake appropriate initiatives. 
  • Establish three economic development campaigns to support local businesses.
City of Vincent
  • Establish an Economic Development Strategy. 
  • Implement a Business Engagement Program.
  • Provide sponsorship for a local resident to participate in the Curtin Ignition Program.
City of Wanneroo
  • Greater focus on buying local, including:
    • a goal of awarding contracts to local businesses first (in instances where all things are equal) by December 2019
    • hold information sessions for small businesses explaining the City’s procurement processes
    • advise City of Wanneroo staff of the buy local policy, including a list of local suppliers for staff to easily access.
  • Regular engagement and consultation with small businesses.
  • Support local businesses through events, information, promotion support and guidance.
Shire of Waroona
  • Conduct regular meetings with the Peel Chamber of Commerce and Industry.
  • Promote a 'buy local' shopping campaign.
  • Implement the Local Purchases Policy.
  • Host and facilitate local business forums and events.
  • Establish an Economic and Tourism Council Committee.
  • Update the Council website by adding a dedicated small business support page.
  • Create an online business directory in collaboration with the Waroona Business Support Group.