SmallBusiness.wa.gov.au
The Small Business Specialists
Phone: 131 BIZ
Website: www.smallbusiness.wa.gov.au
The Tourism BOOST workshop is now available 24/7 as an online guide for anyone keen to achieve tourism and business success. Plus... we've added even more value with quizzes, practical pricing tools, and entertaining videos of successful operators who generously share their tips and wisdom.
There will be more Tourism BOOST workshops later this year. Email tourism@smallbusiness.wa.gov.au if you'd like us to let you know when the next workshops are scheduled.
Silver medallist in the 2012 Perth Airport Tourism WA AwardsThe Small Business Development Corporation is thrilled that its Tourism BOOST program, including the Tourism BOOST Online Guide, has been awarded a silver medal in the Tourism Education and Training category for its valuable contribution to helping strengthen the small business sector in the tourism industry.
SBDC extends our congratultions to all finalists recognised through these prestigious Awards.
Download a complete list of winners and medallists
This session is for new and existing small business operators and their employees. Find out more about distribution channels, commission structures, tourism accreditation, specialised tourism industry research, and who does what and why. This is an ideal opportunity to give your business a head start in navigating your way around the tourism industry.
Whether you’ve been in the industry for a while or are new to tourism this practical session will help you boost your business. Learn how to work collaboratively to package and market your business and get tips on how to sell your business in two minutes. We’ll also show you how to ensure your brochure leaps off the rack and how to write a winning media release.
This workshop will show you how to make your website extraordinary, and how to successfully promote it. Most consumers now search online for travel options, so if you’re not well represented in this space you’re lagging behind. We’ll also show you how to market your business on a budget.
Chad D'Souza
Chad D'Souza has been working in the tourism and hospitality industry for more than 15 years.
Chad's tourism industry experience includes working with the Fosters Hotel Group running the Brass Monkey, Queens Hotel and the Subiaco Hotel.
For eight years, from 1998, after extensive travel and working abroad Chad joined Australian Pinnacle Tours (APT). APT is a family-owned West Australian Business and winner of five major category West Australian tourism awards. Chad worked as the company's international sales and marketing manager, travelling extensively and building the brand and tours with major wholesalers, inbound tour operators and retail chains across the world.
Chad then moved to New Zealand and developed his own consultancy firm where he assisted with the development of many tourism businesses and secured the management of New Zealand for Tourism Western Australia, which he and his team still successfully run today. After being approached by Henkel (Schwarzkopf) Chad filled the position of National Manager for two years in New Zealand.
In September 2009 Chad moved back home to Perth with his family continuing his consultancy services for clients like the Tourism Council of Western Australia (as Business Manager). He also managed a familiarisation contract for Tourism Western Australia, now presents Tourism BOOST workshops for SBDC, and above all else owns and manages Blinco Street Cafe in Fremantle as a pet project.
Chad brings a wealth of knowledge about the tourism and hospitality industry and looks forward to helping many more businesses increase their skills and profit margins, which will in turn strengthen the overall tourism sector in Western Australia.
Albany
Armadale
Avon Valley
Bindoon
Broome
Bunbury
Carnarvon
Denmark
Dunsborough
Busselton
Esperance
Fremantle
Geraldton
Guilderton
Hyden
Joondalup
Jurien Bay
Kalbarri
Kalgoorlie
Karratha
Kununurra
Mandurah
Margaret River
Merredin
Pemberton
Perth CBD
Rockingham
Swan Valley
"I went along to last year's Tourism Boost Workshop coordinated by Small Business Development Corporation (SBDC) run by Kym Francesconi. It is a brilliant course to attend even for the experienced tourism operator. You can go to segments of the course and if business owners are too busy to attend the Succeeding Online section is the one I would choose. Session 2 and 3 together, are very worthwhile. It is also worth repeating the course too for information not absorbed and for networking purposes. It has taken me approx 1 year to put all that I learned from the Tourism Boost Workshop sessions into practice and I am proof that it works. I currently operate a holiday house, Moore River Holidays. We are on page 1 of Google if you search Moore River, Moore River Accommodation. We are booked out most weekends, we also do not have a peak period and low season price scale." Read more...
Rona Chiera - Moore River Holidays
"Very professional - would recommend to any business new or old. Very relevant."
Stephanie Penn - Kalbarri Palm Resort
"Informative and love that I have the books to refer back to. Best I've been to."
Annette McKean - Woolybush Guest House B&B
"For $60, I think anybody involved in the tourism industry should do it. Great value and relevant information delivered very well."
Kelly Rushton - Broome Visitor Centre
"So good to have the social media circus explained in easy-to-understand language."
Heather Gee - Esperance B&B by the Sea
"Congratulations on a clear, easily understandable program and the very informative booklets, an incredible resource to keep"
Joan Baily - Jilba Enterprises
"A lot of information that was up to date and relevant and all able to be used in today's market"
Katherine Fritz - Unknown
"I have attended 30 plus information sessions/seminars and without a doubt is the best EVER!"
Ally O'Rourice - Rockpool Reviews
"Although I am just starting off in the industry the information will be crucial for my future success"
Unknown
"This was the most informative and useful session on the tourism industry and tourism marketing held in the town in years..... and years"
Jac Eerbeek - CEO Australia's Golden Outback
"Congratulations on your first successful Tourism Boost Meeting, we 4, the Bed & Breakfast ladies were very impressed with it and we have learnt a lot, now to put it in practice. A lovely afternoon."
Sue Stein - Trigg Retreat Bed and Breakfast
"Enjoyable, well worth attending. Good booklets to support the sessions."
Fran Kenneally - Collie Visitor Centre
"Thank you. Great there wasn't many power points, yet helpful and relative guide to take home."
Haylie Curran - William Bay Country Cottages
"Your presentation at the workshop was excellent and I have been working my way through the 'Succeeding Online' guide which I think is the best material I have read on the topic. You have succeeded in taking a complex area of marketing and making it easy to understand, follow and implement for small businesses. Congratulations. I hope the program continues to provide badly needed support to tourism operators."
Henry Kujda - Strategic Marketing, Landgate
"A HUGE range of tips and informative ideas, not just what to do but not what to do."
Andrew Morrison - Great Southern Institute of Technology