Small Business Commissioner Fact Sheet

  • The Western Australian Small Business Commissioner is Mr David Eaton, formerly the National Manager Commercial Services at Australia Post.
  • Mr Eaton took up his new position with the Small Business Development Corporation on 17 January 2012.
  • The Commissioner is also the Chief Executive Officer of the Small Business Development Corporation and will be located at the same address.
  • The Small Business Development Corporation is an independent statutory authority, and has been the primary provider of advice and guidance for the small business sector in Western Australia since 1984.
  • In 2010, the Western Australian Government decided to establish a Small Business Commissioner.
  • During 2010-11, the necessary amendments to the Small Business Development Corporation Act 1983, the Commercial Tenancy (Retail Shops) Agreements Act 1985 and the State Administrative Tribunal Act 2004 were passed through both houses of State Parliament, thereby allowing the establishment of the Small Business Commissioner.
  • One of the main functions of the Commissioner, under the amended Small Business Development Corporation Act, will be to receive and investigate complaints about unfair market practices affecting small business, and to provide assistance to attempt to resolve those complaints.
  • The intention of this new dispute resolution service is to provide a low-cost, non-litigious means of resolving business-to-business and business-to-government disputes, while preserving business relationships.
  • In certain retail tenancy disputes, a party will be unable to take a matter forward to the State Administrative Tribunal (SAT) without receiving a certificate from the Commissioner stating that dispute resolution has failed, is unlikely to succeed, or is not recommended under the circumstances. In other unfair market practice disputes, participation in dispute resolution will be entirely voluntary.


For more information about the Small Business Commissioner; please call SBDC media contact: Di Graham on (08) 655 23218 / 0432 750 565.

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