Call 131 BIZ (131 249) to speak to one of our specialist advisers, or make an appointment to discuss your business needs.

We strive to enhance our services through valued comments, feedback and a complaints management process. If you require further information or would like to provide feedback, you can contact us in the following ways:

Telephone and fax

Small Business Centres

Contact information for Regional and Metropolitan Small Business Centres.

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Translating and interpreting service

Telephone 131 450

The translating and interpreting service (TIS) is a national service providing translating and interpreting services to culturally and linguistically diverse (CALD) clients. Should you require an interpreter to access our services, please contact TIS on 131 450.

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Complaints management

We have a complaints management policy and process which ensures that when a customer raises a complaint, they have the right to have that complaint received and addressed in strict confidence. It is also addressed in a spirit of helpful cooperation and resolved promptly.

Complaints may be raised with any member of staff in the first instance. If preferred, complaints may be lodged directly with the Managing Director at either telephone (08) 6552 3203, email exsec@smallbusiness.wa.gov.au, or to our postal address:

GPO Box C111
Perth
Western Australia 6001

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ABN

68 066 414 034

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