Are you thinking about setting up a franchise business? The most important document required by the franchisor will be an operations manual. The Franchise Operations Manual is the key to success for your franchisees to delivery consistent quality to the customers. The manual will contain, in great detail, the requirements of operating the main elements of the business being franchised. The authors will take you through each step towards the first draft of your operations manual. The authors own personal and practical experiences in the franchise industry will be relevant for most new franchisors.