Australian Consumer Law

Changes in consumer protection law

A range of changes to consumer law has taken place over the past eighteen months starting with the new rules for unfair contract terms in July 2010, followed by the implementation of the Australian Consumer Law on 1 January 2011 covering the majority of changes including rules about consumer guarantees.  

New rules covering product warranty information came into effect on 1 January 2012. The Australian Government has developed a range of guides to assist businesses understand the new consumer law. These guides can be downloaded at the Australian Consumer Law website.

For more information on these changes and the introduction of the Australian Consumer law:

Page links for the Australian Consumer Law section
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This information is provided for general guidance only.

  • It is not provided as legal advice and therefore should not be relied upon as such.
  • For more specific information and details on the Australian Consumer Law, contact the Department of Commerce on their Consumer Protection Line (1300 30 40 54)  or the ACCC on their Small Business Help Line (1300 302 021).