The Small Business Specialists
Phone: 13 12 49
Information to help you in your business
SBDC small business briefs are summaries of essential information about popular business topics.
SBDC small business guides walk you through the key steps and help you to plan properly, making it easier to deal with the complexity of running a small business today.
Quick links to topics covered in recent issues of our SBDC eNews. Our monthly eNews brings you all the latest from the SBDC and the West Australian small business sector.
The Annual Report is a review of our performance for the financial year ending 30 June 2014. SBDC’s previous Annual Reports can be downloaded from the N–W page of the Annual Reports Tabled section of the Parliament’s website.
Our Complaints Management Policy provides comprehensive guidelines for customer feedback and supports the Corporation’s Customer Service Charter, Code of Conduct and the requirements of the Public Sector Management Act 1994.
Our Disability Access and Inclusion Plan (DAIP) is our roadmap for identifying and overcoming barriers that restrict access to our services, building, consultation/feedback mechanisms and employment opportunities.
The Inquiry into the Operation of Franchise Businesses in Western Australia was established to examine fairness in franchising arrangements. This followed issues being raised with the Western Australian Government to do with end-of-franchise agreement arrangements.
Our Reconciliation Action Plan (10-page PDF 1 MB) has been developed to create awareness and understanding of the needs, skills and contribution to Western Australia by Aboriginal and Torres Strait Islander business operators. It also outlines how we will foster meaningful engagement with this sector of the small business community.