SmallBusiness.wa.gov.au
The Small Business Specialists
Phone: 131 BIZ
Website: www.smallbusiness.wa.gov.au
21 December 2011
Small Business Minister Simon O’Brien today announced the appointment of David Eaton as the first Small Business Commissioner for Western Australia.
"This is a landmark occasion for small business in Western Australia," Mr O’Brien said.
The Liberal-National Government is committed to making doing business in WA easier for small business, and this is another step in that direction.
"One of the main functions of the commissioner, under the amended Small Business Development Corporation Act, will be to receive and investigate complaints about unfair market practices affecting small business, and to provide help to resolve those complaints.
"The commissioner will head up the Small Business Development Corporation (SBDC) and increase its service provisions to include a low cost, non-litigious alternative dispute resolution service for small business operators.
"Currently when faced with a commercial dispute the first resort is the courts; the State Government is confident the small business community will embrace a low cost alternative."
Mr Eaton has considerable experience of small business; he spent seven years as a small business owner, before moving to Australia Post where he worked his way up the ladder becoming the National Manager Commercial Services.
Commencing January 17, the commissioner will head up the Small Business Development Corporation. One of his first tasks will be visiting the regions to speak with small business operators and ensuring all businesses are aware of the service, and how to access it.
"I am looking forward to working with the small business community in Western Australia. I acknowledge that this sector of the community faces unique challenges, but I am also confident that the SBDC will continue to help small business take advantages of the fantastic opportunities that the current and future Western Australian business environment does and will provide,” Mr Eaton said.
Refer to the Small Business Commissioner Fact Sheet for more information
Minister's media contact: Charles Hayne - 9213 6400 or 0418 413 199
SBDC media contact: Di Graham - 6552 3218 or 0432 750 565
8 December 2011
With the retail industry experiencing tough times, many small retailers will be looking for clever marketing ideas to attract sales this Christmas.
But, according to the Small Business Development Corporation (SBDC) it is not all bad news for small business with indicators showing consumers have money to spend and are looking to buy good quality, useful products.
SBDC Acting Managing Director, Jacky Finlayson, says employment levels are high and despite householders dealing with increased living costs, consumers still have discretionary dollars to spend at this time of the year.
The SBDC suggests smaller retailers try these low cost add-ons to attract more customers this year:
The Small Business Development Corporation is open for business throughout the Christmas break, with the exception of public holidays. For further information on how to get the best from your business, email info@smallbusiness.wa.gov.au or call 131 249.
Media contact: Di Graham (08) 6552 3218 / 0432 750 565 / 0409 089 159
25 November 2011
Small Business Centre South West ready to help small businesses affected by fire.
The Small Business Centre South West in Busselton is standing by to assist small businesses affected directly or indirectly by the disastrous fires in the Margaret River district.
Small Business Minister Simon O’Brien said although there had been no confirmation of the full extent of damage or destruction to small businesses, it was likely that many would be struggling with business continuity issues.
"As well as the initial fire damage, there are issues of electricity blackouts and interruptions to communications," Mr O’Brien said.
"Western Power is replacing power poles and restoring electricity to affected areas, but small businesses may need to make alternative plans while this work is undertaken".
The Small Business Centre Network, with offices in Busselton, Manjimup, Albany and Bunbury, can provide information and guidance on keeping businesses running.
The primary contact is Ms Kyla Clark at the Small Business Centre South West on (08) 9754 8555, 0400 548 555 or email kylaclark@sbcsw.com.au
The Minister is encouraging small businesses affected in any way, to contact Kyla, so comprehensive data can be gathered on what issues need to be addressed.
"There is likely to be many businesses: home-based; family owned and run; and tourism businesses that will be affected by this disaster. The quicker we learn the issues, the faster we can put into place support measures that will be timely and effective," he said.
Minister's media contact: Charles Hayne - 9213 6400 or 0418 413 199
SBDC media contact: Di Graham - 6552 3218 or 0432 750 565
11 October 2011
The winners of the GWN7 Western Australian Small Business Awards for 2011, and the Inductee to the Western Australian Regional Hall of Fame, were announced at a gala event held at the Burswood Convention Centre in Perth tonight.
The Minister for Small Business, the Hon. Simon O'Brien presented the major prize, the "2011 Regional Small Business of the Year Award" to Charles and Lee Reynolds of Florescence, Albany, before an audience of over 260 guests.
"The businesses here tonight are the "best of the best" small and medium sized businesses in regional Western Australia and are a great example of the creativity and innovation of the small business sector in Western Australia.
"Representing a wide range of industries, the finalists and winners should be very proud of their achievements, "Mr O' Brien said.
The winners are:
Best Home Based Business Award
Winner: Site Pics Karratha
Best Franchise Award
Winner: Quest Bunbury Serviced Apartments
Business Achiever Award
Winner: Florescence Albany
Best Aboriginal Business
Winner: Portacrete SX5 Pty Ltd Karratha
Best Micro Business Award
Winner: Derby Auto Electrical and Airconditioning
Best Business with 5 to 10 Employees
Winner: The Jetty Resort, Jetz Car Hire & Aroma Sea Day Spa Esperance
Best Business with 10 to 20 Employees
Winner: Shoal Air Pty Ltd
2011 GWN West Australian Regional Small Business of the Year Award
Winner: Florescence Albany
Mr Dennis Wade, Carnarvon is the 2011 inductee to the Regional Small Business Hall of Fame. Dennis is the longest serving Manager in the Small Business Centre Network and has recently retires after 11 years managing the Gascoyne Small Business Centre. Dennis was also instrumental in assisting the Gascoyne community during the devastating floods of 2010/2011.
Winners announced - 2011 GWN7 West Australian Regional Small Business Awards
Media contact: Charles Hayne - 9213 6420 or Mobile No 041 8413 199
27 October 2011
The 2011 GWN7 West Australian Regional Small Business Awards, now in its ninth year, has attracted top quality entries from eight regions, with the Kimberley, Pilbara and the South West regions leading the charge with five finalists each across five categories.
This outstanding group of businesses from around the State will join over 300 friends, family and business associates at a gala evening at the Burswood Convention Centre in Perth on 11 November, 2011.
The minister for Small Business, the Hon. Simon O'Brien will represent the 2011 GWN7 West Australian Regional Small Business of the Year, and the inductee to the regional Small Business Hall of Fame for 2011.
Finalists for this year are:
Home Based Business Award
Ford House Retreat, Bridgetown - South West region
Virtual Synchronicity, Albany - Great Southern region
Site Pics, Karratha - Pilbara region
Terra Temptations/ Bumbak's Preserves and Icecreams, Carnarvon - Gascoyne region
Best Franchise Award
Quest Bunbury Serviced Apartments Bunbury - South West region
Hydrokleen (Broome), Broome - Kimberley region
The Mortgage Gallery, Karratha - Pilbara region
Allied Pickfords, Esperance - Esperance region
Small Business Centre Achiever Award
H & H Automotive, Gelorup - South West region
Mollie Bean, Broome - Kimberley region
Florescence, Albany - Great Southern region
Signature Music, Karratha - Pilbara region
Best Aboriginal Business
Yamatji Mining and Civil, Geraldton - Mid West region
Portacrete SX5 Pty Ltd, Karratha - Pilbara region
Derby Tyre Power, Derby - Kimberley region
Micro Business Award
Vintages Accommodation, Margaret River - South West region
Hedland Down to Earth, Port Hedland - Pilbara region
Derby Auto Electrical and Airconditioning, Derby - Kimberley region
Fish and Whistle Backpackers and Port Hotel, Carnarvon - Gascoyne region
Best Business with 5 to 10 Employees
Margaret River Veterinary Hospital, Margaret River - South West region
The Lake House, Denmark - Great Southern region
The Jetty Resort, Jetz Car Hire & Aroma Sea Day Spa - Esperance region
Coral Coast Veterinary Hospital, Carnarvon - Gascoyne region
Best Business with 10 to 20 Employees
Bodycare Health Club, Albany - Great Southern region
Swans Veterinary Services, Esperance - Esperance region
Geraldton Hire and Scaffolding Services, Geraldton - Mid West region
Shoal Air Pty Ltd, Kununurra - Kimberley region
For further information or contact details of the finalists in your region please contact:
Di Graham on 0409089159 or 0432750565
7 October 2011
Win win for small business in Fremantle, Rockingham/Kwinana
Small businesses in Kwinana and Rockingham stand to benefit from an agreement entered into by the Small Business Centre in Fremantle and the Small Business Centre in Kwinana/Rockingham.
At a meeting held at the Kwinana Technology Business Centre on Monday 26 September 2011, Small Business Minister , Simon O’Brien said the agreement was a win/win outcome for all concerned with Fremantle taking responsibility for service delivery to businesses throughout Kwinana and Rockingham.
The meeting was attended by Mr O’Brien, Mayor Sammels of the City of Rockingham, Mayor Carol Adams of the Town of Kwinana, Mr Tony Romano, Chair of Small Business Centre Metro Coastal (Fremantle), and Mr Justin Smith, Chair of the Small Business Centre, South West Metro (Kwinana/Rockingham).
“The decision by these two organisations to enter into the agreement, with the Small Business Centre Metro Coastal taking responsibility for the delivery of business advisory services to Kwinana/Rockingham, shows a great deal of goodwill for this innovative approach to service delivery,” Mr O’Brien said.
“The State Government, through the Small Business Development Corporation is very supportive of this initiative as it will provide more comprehensive services to a broader range of businesses,” Mr O’Brien said.
“The agreement between the two organisations will result in the business advisory services currently offered through the Small Business Centre, Metro Coastal being extended to small businesses throughout the Kwinana/Rockingham areas.
“This is a major step forward for local businesses in Kwinana and Rockingham that can now access a broader range of services in their local area,” Mr O’Brien said.
In addition, the agreement between the two organisations ensures the current allocation of State Government funding, which was increased in the May Budget, will continue to be directed to the support of businesses in the Kwinana/Rockingham area.
The Small Business Centre Network operates 25 small business centres throughout the State with 19 in regional centres and six in the metropolitan area. The State Government contributes $3.62 million annually to the Small Business Centre program for the delivery of small business advisory services throughout Western Australia.
Minister's office - 9213 6400
Media contact: Di Graham on (08) 9220 0218 or 0432 750 565
26 August 2011
The State Government has started a national search for the new Small Business Commissioner of Western Australia, following the successful passage of legislation to create the new statutory role.
Small Business Minister Simon O’Brien said the Small Business Commissioner would function from within the Small Business Development Corporation (SBDC) and replace the existing position of managing director.
“The Government is looking for an individual of the highest standards, with the capacity to lead and develop a thriving small business sector across the State,” Mr O’Brien said.
“One of the commissioner’s main roles will be to institute a new service to receive and deal with complaints about retail tenancy disputes, unfair market practices between businesses and the activities of Government agencies, where they adversely impact on small business.”
Amendments to the Small Business Development Corporation Act 1983 and the Commercial Tenancy (Retail Shops) Agreement Act 1985 have enabled the establishment of a Small Business Commissioner.
The Minister said that although based on the successful Victorian model, the Western Australian commissioner would have additional educative, advisory, investigative and mediation responsibilities, together with the existing advocacy and policy functions of the SBDC, representing a significant enhancement to the role.
Minister's office - 9213 6400
Media contact: Di Graham on (08) 9220 0218 or 0432 750 565
9 August 2011
The State Government has launched a new business development program designed specifically for Western Australian tourism businesses.
Commerce and Small Business Minister Simon O’Brien said the Tourism BOOST program, developed by the Small Business Development Corporation (SBDC), would assist new and existing operators maximise opportunities in all economic conditions.
“Since the global financial crisis, tourism businesses, particularly those in WA regional areas, have been experiencing some big challenges,” Mr O’Brien said.
“The Tourism BOOST program is practical and timely, given the high Aussie dollar and conservative consumer spending.
“Understanding the industry, knowing how to make your business stand out from the crowd, and successfully marketing online is vital in today’s competitive tourism world.”
For new businesses, or people considering starting a tourism business, the program covers topics and issues designed to capitalise on every opportunity without needing to reduce prices.
Between August and December 2011, Tourism BOOST workshops will be held in regional and metropolitan locations throughout the State.
“An interactive online guide is also accessible from any location, so those who are unable to attend a workshop can still benefit from the program,” the Minister said.
According to Tourism WA, the State’s tourism industry contributes about $6billion to WA’s economy - about $2.2billion from regional areas.
To underline its support of small businesses, the Government has introduced into State Parliament the Small Business and Retail Shop Legislation Amendment Bill 2011 to establish a Small Business Commissioner in WA.
The commissioner will enhance a competitive and fair operating environment and provide an effective means of resolving business-to-business disputes through an alternative low-cost, non-litigious dispute resolution.
For more workshop information go to the Tourism BOOST page email: tourism@smallbusiness.wa.gov.au or call 131 BIZ to book a place.
Minister's office - 9213 6400
Media contact: Di Graham on (08) 9220 0218 or 0432 750 565
7 July 2011
Small businesses often complain about the amount of red-tape they have to go through when dealing with Government agencies but here’s some good news designed to reduce red tape and simplify superannuation.
For small businesses with less than 20 employees, the Australian Government offers a free superannuation clearing house.
It’s an optional service but it is primarily designed to reduce red-tape and compliance costs associated with meeting your superannuation guarantee obligations.
Ms Jacky Finlayson, Acting Managing Director of the Small Business Development Corporation says the online service is designed to make the process as easy as possible for small business operators.
“Employers can register online and when it is time to make your superannuation contribution payments, it can be done in one transaction.”
“It’s fast, free and efficient, and is designed to be as simple as possible by enabling one superannuation payment for all staff, to be distributed to various employees’ super funds,” Ms Finlayson adds.
Small businesses can find out more information on the Small Business Superannuation Clearing House, by visiting: http://www.medicareaustralia.gov.au/super/
The Small Business Development Corporation is a State Government agency focused on the development of the small business sector.
Media contact: Sharon Squires-Hansen (08) 6552 3218 / 0432 750 565 / 041 8320 165
7 July 2011
Embracing this year's theme - 'Change – the next step is ours' the Small Business Development Corporation (SBDC) supports indigenous Australians to continue to seek change during the 2011 NAIDOC week celebrations.
Acting Managing Director, Ms Jacky Finlayson, says the theme for this year's celebrations, as have been in the past, can provide a meaningful driver for change to improve the prosperity for all Aboriginal people.
"SBDC fully supports indigenous people and their prosperity and for those wanting to start a business, our Aboriginal Business Unit (ABU) was primarily established for that reason."
"Aboriginal businesses are well represented across the board, offering amazing experiences for international and local tourists as well as contracting to mining companies, earthmoving for roads and construction, running cafes and restaurants, manufacturing, and transporting goods around the country," Ms Finlayson says.
The ABU, established in August 2009, provides support and encouragement for Aboriginal people currently in business and information and guidance for those wanting to start a business. Its services include:
It also works closely with other agencies to develop linkages and partnerships that can be of use to Aboriginal people seeking business assistance.
NAIDOC Week celebrates Aboriginal and Torres Strait Islander peoples, cultures and communities and the contribution they make to modern Australia. NAIDOC Week runs annually in the first full week of July with celebrations and activities held in each State. All Australians are encouraged to participate in NAIDOC Week activities.
Media contact: Sharon Squires-Hansen (08) 6552 3218 / 0432 750 565 / 041 8320 165
30 June 2011
Small business employers will need plans in place to administer new Paid Parental Leave payments when the laws change on July 1, 2011.
Small Business Development Corporation Acting Manager Director, Ms Jacky Finlayson, says it’s better to have plans in place, than to be caught on the hop.
“Since the first of January this year, primary carers of babies have been eligible for 18 weeks’ paid parental leave at the minimum rate of pay, paid by the Commonwealth Family Assistance Office,” Ms Finlayson said.
“The difference, as of the first of July, is that the payments will be made through existing pay arrangements, by the employer, rather than through Centrelink as it is currently.”
With money provided in advance by the Government, the minimum wage of $590 per week will be paid by employers to eligible employees for babies born, or adopted, from 1 July 2011.
Ms Finlayson says the rationale for these changes is all about maintaining a connection between the parent on parental leave, and the employer, therefore increasing the likelihood of their return to work.
“If these changes help maintain a supportive relationship between the employee and employer during the parental leave, and encourage a return to the workforce after the leave is completed, then that’s a positive outcome,” Ms Finlayson said.
“It is estimated that approximately three per cent of small business employers will be involved in parental leave in any given year, so we encourage business owners who are unsure of the new procedures or who are looking for ways to accommodate the new arrangements, to contact the SBDC, or their nearest Small Business Centre.
Media contact: Di Graham on (08) 9220 0218 or 0432 750 565
21 June 2011
From 1 July 2011, small business retailers employing school-aged students under the Federal Award system will have the opportunity to roster students on 1.5 hour minimum shifts (formerly 3 hours), but only where longer periods of employment are not possible.
Small Business Development Corporation Acting Managing Director, Ms Jacky Finlayson, says the changes will provide greater flexibility and possibly more opportunities for casual after-school employment, but small business employers need to be sure they are staying within the rules.
"After-school work for students is part of the economic culture in Australia, and many small retailers rely on part-time student workers in their business," Ms Finlayson said.
"The work provides some financial independence and helps prepare young people for the workforce, particularly those interested in pursuing a career in retail."
The application to vary the General Retail Industry Award 2010 was approved by Fair Work Australia yesterday, with effect from 1 July 2011.
Clause 13.4 of the Award is varied by the addition of the following words at the end of the Clause:
'provided that the minimum engagement period for an employee will be one hour and thirty minutes if all of the following circumstances apply:
Media contact: Di Graham on (08) 9220 0218 or 0432 750 565
18 June 2011
Commerce and Small Business Minister Simon O’Brien today announced an increase in the number of people that small retail shops in Western Australia are able to have working at any one time.
Mr O’Brien said the increase from 13 to 18 and subsequent law change for small retail shops - a category allowed to open 24 hours a day, every day of the year if they chose - would be welcomed by businesses and consumers alike.
'Allowing small retail shops to have up to 18 staff working at one time will give existing stores the flexibility to employ more people and expand their operations, while at the same time provide other stores with the opportunity to become small retail shops and trade 24/7 - if they choose,' he said.
'Relaxing the staff cap will assist about 7,000 small retail shops in WA by providing more flexibility and helping them to improve customer services, the range of goods available and to be more competitive.
'The State Government expects a number of new applications for small retail shop certificates, increasing the amount of shops which are allowed to open any time, any day of the year. This will create greater choice for consumers and boost employment in the retail sector.
'Limiting staff numbers to 13 at small retail shops proved to be too restrictive for some stores and this law change, in response to that problem, fits in with the Government’s aim to foster small to medium-sized businesses and, in turn, stimulate the economy.
'The Government has already provided incremental reform of retail trading hours by extending weekday trading to 9pm and expanding the number of special trading precincts, measures delivering greater choice and flexibility to WA consumers.
'These new reforms are part of the Liberal-National Government’s incremental change towards a less regulated retail trading system.
'We are committed to continuing this program of reform which will deliver a modern retail environment that serves the needs of Western Australian consumers.
'These reforms keep pace with the changes in urban lifestyles and working hours in recent years and provide meaningful benefits to the many busy families and individuals who are finding that traditional shopping hours no longer meet their needs.'
Amendments to the Retail Trading Hours Act 1987 to increase the staff cap to 18 will be introduced to State Parliament next week. The cap was originally four when the Act was passed in 1987 and was last increased from 10 to 13 in 2006.
Applying for a small retail shop certificate is free. For more information go to www.commerce.wa.gov.au/consumerprotection/Content/Consumers/Retail_Trading_Hours.html , or call the retail branch of Consumer Protection on 9282 0841.
Minister's office - 9213 6400
Exciting news for small business starters
1 June 2011
The Small Business Development Corporation (SBDC) is pleased to announce the return of BizBasics workshops for starters.
SBDC Acting Managing Director, Ms Jacky Finlayson, says the free, two-hour workshops have been an outstanding success since they commenced last year.
"We took a short break from holding the workshops while we moved to our new office, but the inquiries just kept coming," Ms Finlayson said.
The BizBasics workshops are delivered by experienced small business advisors who guide potential small business owners through the steps required to establish and run a small business."
"We cover everything from a personal assessment to market research, business structures, regulations and licences, financing, marketing and business planning."
"The BizBasics workshops are held every Tuesday morning from 9.30am to 11.30am and include a practical workbook which forms the foundations of your business plan," Ms Finlayson said.
The BizBasics two-hour information sessions are FREE and are held at the Small Business Development Corporation, one40william building, 140 William Street (cnr Murray Street Mall, above the Perth underground train station). Book now on 131 BIZ (131 249) or email info@smallbusiness.wa.gov.au.
Media contact: Di Graham on (08) 9220 0218 or 0432 750 565
27 May 2011
Aboriginal businesses are flourishing across a wide range of industries, provide employment and contribute to the economic wealth of the State, particularly in regional areas.
Acting Managing Director, Ms Jacky Finlayson says although many Aboriginal-owned businesses are in the tourism industry, there are others in industries such as diverse as hospitality, mining and manufacturing.
“Aboriginal businesses are well represented across the board, offering amazing experiences for international and local tourists, as well as contracting to mining companies, earthmoving for roads and construction, running cafes and restaurants, manufacturing, and transporting goods around the country,” Ms Finlayson said.
“Reconciliation Week is the perfect time to recognise the progress made by Aboriginal people who have chosen to go into business, and to be their own bosses.”
The Small Business Development Corporation established the Aboriginal Business Unit in August 2009, to provide support and encouragement for Aboriginal people currently in business, and information and guidance for those wanting to start a business.
As well as the Aboriginal Business Unit, the Small Business Development Corporation has also established a dedicated category in the Western Australian Regional Small Business Awards for Aboriginal businesses.
The 2009 Winner of the Best Indigenous Business was Lombadina Aboriginal Corporation, Broome and the winner in 2010 was Portaccomm SX5 Building Systems, Karratha.
Media contact: Di Graham on (08) 9220 0218 or 0432 750 565
4 April 2011
Commerce Minister Simon O’Brien today urged both employers and employees to check on their respective rights over the Easter and ANZAC Day period.
“This year, both Easter and ANZAC day fall over the same period which has extended the normal long-weekend to five days,” Mr O’Brien said.
“Because of these unusual circumstances, I urge employers to check what retail trading hours and pay awards they need to adhere to over the extra-long weekend.
“I would also encourage employees to make themselves aware of the rules too.”
More information can also be obtained by calling Consumer Protection's Retail and Service Industries Branch on 9282 0841.
Minister's office - 9213 6400
31 March 2011
Business owners and operators wanting to polish up their business skills or get better results from their businesses are being offered great opportunities through the state government’s BiZFiT resilience program for 2011.
Small Business Development Corporation (SBDC) Acting Managing Director, Ms Jacky Finlayson, says the BiZFiT program has been an overwhelming success since it began in October 2008 and more workshops have been added this year.
"BiZFiT has been specially designed to build resilience in both the business and the business owner," Ms Finlayson said.
"There are several elements to the program that will help business owners work smarter to increase profits, improve their work/life balance and grow their business for the long term."
In the past two years, more than 1,720 business owners have taken part in BiZFiT, with many completing more than three elements of the program. Over 60 have been awarded BiZFiT scholarships through Curtin University’s Centre for Entrepreneurship.
"Small business operators today are realising the benefits that can be gained from a more formal approach to running their business," Ms Finlayson said.
"Gone are the days of pottering along, hoping things will work out in the end."
"Anyone who wants to succeed in business today, and get better returns from their investment, needs to implement careful management practices."
Details of the 2011 BiZFiT events and workshops in metro and regional areas are available at BiZFiT - Building Business Resilience. Bookings open now.
Media contact: Di Graham on (08) 9220 0218 or 0432 750 565
18 March 2011
New laws introduced by the State Government will promote fairness and equity for small business in Western Australia when negotiating retail shop leases.
The Commercial Tenancy (Retail Shops) Agreements Amendment Bill 2011 now before State Parliament aims to protect the tenancy rights of small business by making lease arrangements between landlords and tenants in retail shop premises more equitable and efficient.
Commerce Minister Simon O’Brien said the new provisions will provide a more transparent framework in which both landlords and tenants can pursue their commercial interests.
“Tenants will be able to make more informed leasing decisions with the Bill containing amendments that will require landlords to include additional information in the disclosure statements provided to tenants,” Mr O’Brien said.
“The new laws will protect the rights of tenants in relation to their options to renew and also reduce leasing costs.
“The bargaining power of tenants will be improved by prohibiting landlords from passing on to tenants certain legal fees relating to the preparation and negotiation of the lease agreement.
“The Bill also intends to enhance security of tenure for tenants by requiring prior notification of the expiry date of their option to renew. Market rent reviews will be more accurate and consistent. For example, where the tenant and landlord don’t agree, the landlord must give a valuer relevant leasing information.
“The reforms also provide for access to a low-cost dispute resolution process by giving the State Administrative Tribunal the power to hear any claims of misleading and deceptive conduct.
“Providing improved protections for small business proprietors will hopefully result in a reduction in disputes between landlords and tenants, achieved primarily by reducing the disparity in bargaining power that can currently exist between the two parties.
“The Bill is the result of an extensive review of the laws which had input from 90 stakeholders and made more than 60 recommendations. The proposed reforms will promote a fairer and more efficient retail tenancy market.
“Together with our Bill to create a Small Business Commissioner, the Government is committed to supporting the retail sector in WA and introducing effective legislation that will provide a level playing field in the area of retail shop leases.”
Minister's office - 9213 6400
16 March 2011
Small Business Minister Simon O’Brien today announced the introduction of legislation to establish a Small Business Commissioner in Western Australia.
The Small Business and Retail Shop Legislation Amendment Bill 2011 was introduced into State Parliament today by the Parliamentary Secretary to the Minister for Small Business, Liza Harvey.
Mr O’Brien says he is confident the appointment of a Small Business Commissioner will enhance a competitive and fair operating environment in WA and provide an effective means of resolving business-to-business disputes through alternative dispute resolution.
“The commissioner will provide a low-cost, non-litigious way of resolving business disputes,” he said.
“While modelled on the successful Victorian commissioner, the expanded capabilities of our commissioner represent a significant improvement.
“The Small Business Commissioner will be established within the Small Business Development Corporation (SBDC) and replace the position of the SBDC Managing Director.
“Overall, the new commissioner will enhance the powers and functions of the SBDC and increase the range of services available for WA’s small business owners and operators.
“The drafting of the Bill has been meticulous, involving extensive consultation, and as extended trading hours have already commenced, it is hoped the Bill will be passed without delay.”
It is envisaged that the model for the Western Australian Small Business Commissioner will include educative, advisory, investigative and mediation services, together with the existing advocacy and policy functions of the SBDC.
The Government is calling on the Opposition to support the Bill, to ensure its passage is not delayed.
Minister's office - 9213 6400
8 March 2011
On the 100th anniversary of International Women’s Day, the Small Business Development Corporation (SBDC) salutes the many innovative and creative Western Australian women who own and run small businesses in this State.
SBDC Acting Managing Director, Jacky Finlayson, says more Western Australian women are taking the plunge and discovering the joys of self-employment.
“According to the Australian Bureau of Statistics, there are approximately 71,630 small businesses run by women in Western Australia, and an estimated 15 per cent of all exporting businesses in WA have a woman at the helm,” Ms Finlayson said.
In the one hundred years since the launch of International Women’s Day, the business landscape has changed significantly for women wanting the independence of being their own boss.
“We hear many stories from our female clients about why they want to start a business of their own,” Ms Finlayson said.
“There are those who want to start a small, home based business to fit in with children’s school timetables, while others have bigger, more ambitious plans.”
Women entrepreneurs come from all walks of life and are not only in the city. Since 2003, 23 regional businesses run solely or jointly by women have won significant awards through the GWN Western Australian Regional Small Business Awards.*
“These outstanding women are running businesses in all regions from The Kimberley to the Great Southern, in industries ranging from hospitality and tourism to manufacturing and retail.
Ms Finlayson says there has also been an overwhelming response from women business owners taking part in the Government’s BiZFiT suite of business resilience workshops*.
“Since the program began, 483 women (46%) have taken part in various elements of the BiZFiT program. Given that 35 per cent of small businesses are currently owned and operated by women, this would indicate that percentage is on the increase,” Ms Finlayson said.
*Attached - list of WARSBA women winners 2003-2010.
**In 2008, the State Government allocated $2 million over two years to build resilience in WA’s small business sector.
Media contact: Di Graham (08) 9220 0218 / 0432 750 565 / 0409 089 159
GWN Western Australian Regional Small Business Awards
Women Winners
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2010
28 February 2011
Confidence levels amongst small business operators in Western Australia have dropped slightly compared to this time last year, but many are still cautiously optimistic, according to the Small Business Development Corporation (SBDC).
SBDC Acting Managing Director, Jacky Finlayson, says a flash poll conducted by the SBDC last month, reveals that almost 50 per cent of small business operators are expecting the economy to work in their favour over the next twelve months.
“Almost two-thirds of respondents are also saying they expect sales or revenue to increase over the next year, so the outlook for 2011 is looking good,” Ms Finlayson said.
The top challenges for 2011 are expected to be:
In regard to skill and labour shortages, small business operators are expecting a return to tight labour market conditions, with 70 per cent of respondents expecting the process of recruiting staff to be more difficult in 2011, (compared to 41 per cent last year).
Almost half of respondents said retaining staff would be more challenging this year, compared to 23 per cent in 2010.
Ms Finlayson says it is worth noting that in 2010, “red tape issues” were the third biggest challenge, but this year, red tape issues have been relegated to seventh place on the list.
Media contact: Di Graham (08) 9220 0218 / 0432 750 565 / 0409 089 159
5 February 2011
Small Business Minister Simon O’Brien today announced a $70,000 support package for small businesses in Manjimup, impacted by the impending closure of Gunns’ Deanmill jarrah mill.
The two-phased program will be co-ordinated by the Small Business Development Corporation (SBDC) and the Warren Blackwood Small Business Centre. It will first identify the anticipated impact of the mill closure before delivering a comprehensive, tailored package of assistance.
“When a significant business in a regional town closes down, the ripple effect can be felt for some time, across a fairly wide area,” Mr O’Brien said.
“For that reason, the State Government is acting decisively to ward off any long-term damage, and ensure that the business sector in Manjimup can weather this economic storm and continue in the future.”
The support program will provide small business operators with financial diagnostics; preparation for legal and/or accounting appointments; debtor/creditor analysis; managing redundancies; cash flow management advice; and general business advice.
“In addition, small business operators will be able to access grants of up to $1,500 to enable them to obtain financial, legal or accounting services, similar to the very successful Dry Season Small Business Assistance package,” the Minister said.
“The SBDC and its network of centres have a strong track record of delivering relevant, timely and effective small business support and recovery programs.
“This area has taken some heavy blows lately with dry agricultural conditions coupled with a diminishing timber industry. Consumer and business confidence is low, and a 20-30 per cent decline in sales is already evident.
“Through the Small Business Centre in Manjimup, we are looking to provide the right assistance, to the right people, at the right time.”
For further information on the program, contact Paul Matenaar, manager of the Warren Blackwood Small Business Centre on 9771 2699, email: paulm@sbcwb.com.au or fax (08) 9771 8143.
Minister's office - 9213 6400
18 January 2011
The State Government’s Dry Season Assistance program for small business is hitting the mark with over $135,000 in grants allocated since December, 2010.
The $500,000 Dry Season Assistance program for small business provides up to $1,500 to non-farm small businesses affected directly or indirectly by dry season conditions. These funds are to be used for professional services (accountancy, financial or legal advice) to help assess the current financial position of the business and to develop strategies for the future operations of the business.
To date, 90 small business operators have received grants with more currently being processed.
Small Business Development Corporation (SBDC) Acting Managing Director, Ms Jacky Finlayson, says the program has been very well received by business owners in the Mid West, Eastern Wheatbelt and Great Southern regions, and it is important that eligible businesses make their applications as soon as possible.
"The program is being rolled out through the network of Small Business Centres, and by the SBDC directly, and has been a welcome boost for business," Ms Finlayson said.
"Having access to professional services at this time can make all the difference to how well a business can handle difficult times."
"We want businesses to know that the process is not onerous, the grants are quick and easy to access, and in most cases you’ll have a response in a matter of days."
The first step is a ‘needs assessment’ to establish eligibility and decide which services will best suit individual circumstances. This assessment can be undertaken by an SBDC Business Advisor, or local Small Business Centre Manager, and a voucher for an amount of up to $1,500 can then be issued."
The SBDC Dry Season Assistance Coordinator, Mike O’Donnell recently visited small businesses in West Beverley and Corrigin and will be travelling to other affected areas during 2011.
The SBDC is encouraging businesses requiring assistance to make contact either direct to the SBDC or through their local Small Business Centre.
For further information, contact the SBDC Dry Season Business Coordinator on 131 BIZ (131249).
Media contact: Di Graham on (08) 9220 0218 or 0432 750 565
10 January 2011
According to the Small Business Development Corporation (SBDC), holidays are often the trigger for budding entrepreneurs to start thinking about chucking in their “nine-to-fives” and starting a business of their own.
SBDC Acting Managing Director, Mr Ray Buttsworth says the summer holidays provide time to relax and think of the future.
“The summer holidays are a busy time for us with plenty of budding entrepreneurs looking for information on starting or buying a business, to operate either from home or from commercial premises,” Mr Buttsworth said.
The SBDC conducts a free two-hour introductory workshop called “Biz Basics” which covers the essentials that need to be considered when establishing and running a business in Western Australia.
The two-hour workshops cover legal structures, business planning, marketing and research and all participants receive a free checklist for starters.
The first “Biz Basics” workshops for 2011 will be held at the SBDC, 553 Hay Street on the 18th, 20th, 25th and 29th January 2011, and a further 8 sessions will be held in February.
For the full workshop calendar, visit the SBDC website at: www.smallbusiness.wa.gov.au or telephone 131 BIZ (131249).
The SBDC is open right through the holiday period, closed only for weekends and public holidays.
Media contact: Di Graham (08) 9220 0218 / 0432 750 565
3 January 2011
With the New Year about to begin, a buoyant State economy and a positive outlook for 2011, now is the time for small business operators to turn resolutions into action.
Acting Managing Director of the Small Business Development Corporation (SBDC), Mr Ray Buttsworth says small business operators should start the year by updating their business plans.
Last year was all about consolidation following the economic downturn, but this year will be about planning for the return of a tight labour market and greater activity in the mining and resource industries.
“Business planning is one of the most important aspects of running a business, but is often one of the most neglected,” Mr Buttsworth said.
“Now is the time to plan where you want your business to be in one, three or five years time.”
New Year Resolutions for 2011 may include:
For more information, visit the SBDC website at: www.smallbusiness.wa.gov.au or telephone 131 BIZ (131249). The SBDC is open right through the holiday period, closed only for weekends and public holidays.
Media contact: Di Graham (08) 9220 0218 / 0432 750 565
1 January 2011
The Small Business Development Corporation (SBDC) is warning smaller retailers to follow the rules on refunds and exchanges during post-Christmas sales, or risk heavy fines from the Australian Competition and Consumer Commission (ACCC).
SBDC Acting Managing Director, Mr Ray Buttsworth, says the ACCC has clear guidelines on refunds and returns, and takes a dim view of retailers denying consumers’ rights.
“If goods are damaged, don’t meet the description, or are not fit for purpose, then retailers cannot refuse to refund or exchange the item,” Mr Buttsworth said.
“Regardless of whether the goods are sold at sale price or full price, or whether the retailer displays a “no refund” sign in the shop, a number of statutory warranties and conditions are implied into every consumer contract, and retailers must abide by those conditions.”
From 1 January, 2011, these statutory warranties and conditions will be replaced by a new consumer guarantees regime however while the name will change, the underlying principle will stay the same.
“Now is the time for retailers to review and update their refund and exchange policies and ensure that all staff are aware of the new consumer laws,” Mr Buttsworth said.
“The ACCC has developed publications, an online education model and other materials to assist business to understand and comply with the new consumer guarantees regime.
In addition, the SBDC has experienced business advisers to assist with marketing and retail inquiries. For more information, please visit the SBDC website at: www.smallbusiness.wa.gov.au or telephone 131 BIZ (131249).
The SBDC is open right through the Christmas holiday period, closed only for weekends and public holidays.
Media contact: Di Graham on (08) 9220 0218 or 0432 750 565